Frequently Asked Questions
Where are the products manufactured?
India, China and Pakistan
What is the turn around time?
In many cases for small orders, we can deliver in 2-3 weeks. Sometimes in 10 days at a cost. These are by air freight. Large orders would normally come by sea freight and would take from 6 to 10 weeks depending on quantity.
What is the ordering process?
A. Send us a request to quote with as much detail as possible, preferably with the logo to be printed. We then send you a quote.
- If accepted- we send you a mock-up of the printed product.
- If accepted- we make a sample and email you a digital image from as many angles as needed.
- If accepted- we go to production after receiving a 60% advance for larger orders and FULL payment for smaller ones, unless other arrangements are made, prior to the order.
What is Melton Enterprises guarantee policy?
We have a money back or replacement warranty on all products, provided it is a manufacturing fault.
If a sample is approved or if a digital image is approved for manufacture, the onus will lie with the client if that is what they get.
Is Child labour used in our factories?
NO!! Absolutely NOT
How long has Melton Enterprises been in Promotional Products Industry?
Does Melton Enterprises have stock?
We carry very little stock, for the reason that most clients want products printed. It is cheaper to print overseas. Secondly there are many qualities of a particular product, colours preference, size! Hence almost all of our products are on indent only.
The other reason being, msot of our products need to be printed before manufacture, like bags and especially balls. The panels need to be printed before they are sewn together.
Does Melton Enterprises belong to any promotional products Organisation?
Yes, Member of Australian Promotional Products Association (APPA) and Promo Direct
Can samples be obtained from Melton Enterprises?
Some samples are available from over runs. It would be helpful if clients offer to cover some of the costs involved with procuring samples. Courier charges and postage are a large burden to bear, especially if the order does not come to fruition.
Subscribe to Melton Enterprises today to be notified of New products, special offers, custom apparel design prices, sporting equipment sales and much more.
You privacy is of importance to us and we will never share you information with anyone else.